hotline：+86-0755-23762446
Server hardware architecture providerFocus on server hardware sales and various storage customization services
24/7 Customer Advisory Service
The company provides 24-hour*365-day round-the-clock customer advisory services. If you have any questions during the use process, you are welcome to call our service hotline 0755-23762446 at any time. Our staff will provide you with orderly, substantive and efficient services. service support.
Thoughtful on-site service
The company has established its own sales and service network throughout the country. When you encounter a breakdown of the purchased product, the company will always appoint a local after-sales service center or product agents, distributors to get in touch with you and provide timely Attentive on-site service to help you solve your worries.
4 hours emergency response, 72 hours repair failure
After receiving your request for repair, the company staff will make an emergency response within 4 hours, and get a telephone contact with you, reply to its solution, and at any time notify the service staff of your local after-sales service organization to provide services for them. Promises to repair the fault within 72 hours. If there is no service company designated by the company, you will be asked to give you an extra time. There will be special circumstances. We will take the initiative to consult with you until it is resolved satisfactorily.
Paid service
When you encounter random installation of the software (software can also be downloaded online) or the machine does not work properly, within 15 days after your purchase, the seller is responsible for providing you with free software consulting services or free recovery for you to Factory state. You may choose to pay for services when the purchase exceeds 15 days or if the machine you purchased has exceeded the warranty period. All service centers designated by the company can provide paid services. The fees are listed in the following table. For details, please contact the company's designated after-sales service center. If national laws and regulations provide otherwise, the provisions of national laws and regulations shall prevail.
In order to get a higher level of maintenance for your equipment, you can sign a maintenance agreement with the local company after-sales service center. The service center engineer will perform regular or irregular on-site maintenance according to the actual situation of your equipment and provide relevant information in a timely manner. Software and hardware version upgrades and equipment updates and other related paid services.
The company provides 24-hour*365-day round-the-clock customer advisory services. If you have any questions during the use process, you are welcome to call our service hotline 0755-23762446 at any time. Our staff will provide you with orderly, substantive and efficient services. service support.
Thoughtful on-site service
The company has established its own sales and service network throughout the country. When you encounter a breakdown of the purchased product, the company will always appoint a local after-sales service center or product agents, distributors to get in touch with you and provide timely Attentive on-site service to help you solve your worries.
4 hours emergency response, 72 hours repair failure
After receiving your request for repair, the company staff will make an emergency response within 4 hours, and get a telephone contact with you, reply to its solution, and at any time notify the service staff of your local after-sales service organization to provide services for them. Promises to repair the fault within 72 hours. If there is no service company designated by the company, you will be asked to give you an extra time. There will be special circumstances. We will take the initiative to consult with you until it is resolved satisfactorily.
Paid service
When you encounter random installation of the software (software can also be downloaded online) or the machine does not work properly, within 15 days after your purchase, the seller is responsible for providing you with free software consulting services or free recovery for you to Factory state. You may choose to pay for services when the purchase exceeds 15 days or if the machine you purchased has exceeded the warranty period. All service centers designated by the company can provide paid services. The fees are listed in the following table. For details, please contact the company's designated after-sales service center. If national laws and regulations provide otherwise, the provisions of national laws and regulations shall prevail.
In order to get a higher level of maintenance for your equipment, you can sign a maintenance agreement with the local company after-sales service center. The service center engineer will perform regular or irregular on-site maintenance according to the actual situation of your equipment and provide relevant information in a timely manner. Software and hardware version upgrades and equipment updates and other related paid services.
